Terms & Conditions

As part of these Terms, the following definitions will be used:

• “User” means any natural or legal person who makes use of LineUp, including Creators and Members, as detailed in our Terms & Conditions (“you”, “your”). However, this Privacy Notice applies only to cases where Members and Creators are natural persons, in order to benefit from the protection granted by the Applicable Data Protection Laws.
• “Creator” means a User who creates and hosts Events and issues Entries.
• “Member” means a User who attends Events and interacts with other Users on the Platform.
• “Event” means any gathering, performance, show or similar, created by the User and managed on LineUp.
• “Entry” means a digital right of access to an Event, linked to the Member’s profile.
• “Host” and “Co-Host” mean roles assigned to Users that are organizing Events, determined by who created the Event and who joined at a later stage.
• “Third Party” means any natural or legal person, who is neither the User nor LineUp.
• “Content” means anything that you generate and upload on the Platform, such as photos from your profile or Events and comments.
• “Venue” means the location at which an Event is organized, as identified and displayed in the Event details.

LineUp is intended for people over the age of 18, with the legal capacity to use it.

During registration, you understand and guarantee that the information you provided is accurate, up to date and complete. If you realise that is not the case anymore, please let us know as soon as possible by exercising your right to correction, as detailed in the Privacy Notice.

If you do not meet the eligibility criteria, we reserve the right to suspend or ban your account immediately. You will be notified about our decision in due time.

When becoming a User, you have two options:

• A Creator — who creates Events and issues Entries to Members.
• A Member — who may create Events and issue Entries to other Members, but also connects with other Users through swipe-based features or networking tools and joins Events.

Please note that although some fields are mandatory for profile creation, they are not automatically shared with your network. For more details, see our Privacy Notice.

Our purpose is to offer a Platform that allows you to create Events and manage Entries. However, we cannot guarantee uninterrupted, error-free service.

LineUp allows both types of Users to create Events. Therefore, Members and Creators that do so are required to:

• Provide accurate details regarding booking fees, venue details and capacity, amenities, music genre, and promotional materials. Our App allows you to use direct coordinates from Google for precise identification of your venue.
• Only organise Events that are in line with applicable legislation and consistent with good conduct and ethical behaviour.
• Ensure that the Events they organize meet the expected standards of quality, safety and lawfulness, at their own risk and responsibility.
• Have the necessary authorization for the organized Events, but also for the posted Content (e.g. having consent of the persons that are identifiable).
• Issue non-transferable Entries for allowing access to the organized Events (unless permitted otherwise by LineUp).
• Be fully liable for any cancellations, postponements or modifications of the Events.

Only successfully registered Users will be able to access the App, regardless of the type of account they choose.

When Content is uploaded, it is automatically made visible to other Members, unless you restrict its visibility and/or engagement. This default setting reflects LineUp’s primary goal — to connect people and foster a lively environment for Event organizers and participants.

When using LineUp, you have a set of features that allow you to tailor your experience to your interests and preferences. For example, you can restrict the visibility of your profile, let us know what we can contact you about, and ask us anything you are curious or concerned about at any point.

Your opt-out rights will not affect communications related to requests or concerns you raised with us or related to important LineUp updates. These cannot be disabled.

LineUp allows integrations with external services such as Stripe (payments) and Instagram (profile link). By connecting these accounts, you authorise LineUp to access, store, and use relevant information for providing you with the full functionalities of the platform.

Social Media

We obtain access to the strictly necessary information of your Instagram account based on your consent for adding your social media profile to your User profile in LineUp. This can be a fun way to connect with others outside our App as well!

However, you have the right to withdraw your consent at any time, as per our Privacy Notice.

Location

We use Apple Core Location APIs to accurately determine your location when you choose to share it with us, or to identify the location of an event venue.

If you consented to processing of your Live Location, we also include this information for collecting points of interest, which are places where we detect that you stay for more than 15 minutes.

You can subsequently decide to keep or not. You will be informed when these points of interest are created by the App and you have the right to review whether they are relevant to your publicly visible profile. The Live Location Data will be stored in your account, privately, until you accept or reject it.

Payments

LineUp acts solely as a Platform provider and is not a party to any transaction between Creators and Members.

Payments for Entries are processed via Stripe or other authorized payment processors, as described on the webpage related to the purchase, in the following manner:

• Users connecting a Stripe account may withdraw funds 24 hours after the conclusion of the Event, subject to Stripe’s policies.
• Users not connecting a Stripe account must provide the required details for verification and validation by Stripe before funds are released, subject to Stripe’s policies. However, in order to withdraw funds, event hosts must create a connected account via Stripe on our platform.

In either case, it is your responsibility to ensure that all payment details are correct.

LineUp charges a 5% platform fee and 3% & 30 cent payment processing fee, and a flat €1/£1/$1 fee for transactions below 10 units of currency. LineUp and Stripe reserve the right to apply additional fees related to:

• Currency conversion differences between the transaction currency and the connected account currency.
• International credit card payments relative to the connected account location.

LineUp processing fees and Stripe fees are non-refundable.

When applicable, service fees, Platform charges and taxes may be deducted from payments before disbursement. You will be informed at the moment of the transfer.

If your account is terminated and you still have remaining credit:

• You may request withdrawal within one (1) month of the confirmation of termination, if the termination was voluntary.
• You may request withdrawal within one weekof the confirmation of termination, if the termination was caused by a breach of the T&Cs.

Users retain ownership rights with respect to the content they upload. However, by posting Content you agree that LineUp is granted a worldwide, royalty-free, sublicensable and non-exclusive license with respect to using, displaying and distributing it for ensuring the contractually accepted functionalities.

LineUp retains ownership rights regarding the design, logo, code and concept behind the Platform.

We do use AI for refining the descriptions of Events and Content that we may initiate, including messages or notifications.

Regarding your personal data, we only use AI for collecting and subsequently processing your Live Location data, when you consent to it. For more details, please check section 4 of our Privacy Notice.

Our Platform was built with the purpose of bringing together people that are interested in joining Events that are outside the box. We strive to offer a first-class environment, bound by respect, safety, integrity and trust. Therefore, it is strictly prohibited to post and/or engage in illegal, abusive, obscene, defamatory, misleading or discriminatory content. Any content that is in breach of legislation (e.g. copyright laws or legal prohibitions for weapons and dangerous substances) we will consider it against our Terms and Conditions as well. This includes organising Events that feature any of the previously mentioned characteristics or purposes.

When such situations are flagged to us, or when we discover them proactively, we reserve the right to remove content, limit its visibility or, for repeated misconduct, suspend, restrict or ban your account. We will inform you about the measure we took in a transparent manner.

As a way of respecting your freedom of expression, you have the right to complain about our decision. If you do so, we will review the decision and reply to you as soon as possible, but no later than one (1) month. If your case is complex, we reserve the right to take longer than one (1) month to respond, provided that you are notified.

Please note we do not endorse or assume liability for Content uploaded by Users.

In line with the above clauses and as allowed by applicable legislation, LineUp is not liable for:

• Disputes with other Users.
• Dissatisfaction with the quality, safety, lawfulness or the overall holding of the Events, which resides with the Host and Co-Host(s) organising it.
• Refund requests submitted by Members who purchased Entries for an Event that they could not attend or that was either delayed or cancelled, which resides with the Host and Co-Host(s) organising it.
• Indirect, incidental, or consequential damages.
• Loss of profits, goodwill, data, or business opportunities and losses arising from Event delays and cancellations.
• Uploaded Content, including for any consent, approval or authorization which the law may require for such Content.
• Any inaccuracies, delays, or failures in processing payments that arise from the User’s own actions, omissions, or errors.

Should any liability on our part arise, the maximum aggregate amount for which we may be held liable shall not exceed the total fees paid by the User to LineUp in the six (6) months preceding the Event giving rise to such liability.

In the unfortunate situation that you breach our T&Cs or act against the applicable legislation, we reserve the right to take one of the following actions, based on the level of risk and impact of your actions:

In cases of violations related to Events, both Hosts and Co-Hosts will be sanctioned accordingly, in proportion to their level of fault.

13.1 Voluntary Termination

You may delete your account at any time by submitting a request through the App’s account settings or by contacting us at contact@lineup-world.com. Upon receipt of your request, we will confirm termination within five (5) business days.

13.2 Consequences of Voluntary Termination

Upon termination of your account:

• Your profile, Content, and Entries will no longer be accessible to other Users;
• Any Entries you hold as a Member for upcoming Events will be forfeited, unless you transfer them prior to termination, where permitted;

13.3 Data Following Termination

The deletion of your account triggers your right to erasure under Applicable Data Protection Laws. Please refer to our Privacy Notice for details on how your personal data is handled following termination, including any retention periods that may apply for legal or financial compliance purposes.

13.4 Survival of Clauses

The following clauses survive termination of your account, whether voluntary or otherwise: Intellectual Property (Section 8), Limitation of Liability (Section 11), and the governing law and dispute resolution provisions of Section 1. Any outstanding payment obligations to other Users also survive termination.

If you have questions, complaints, or requests regarding how the App works, please contact us at:

We highly encourage our Users to inform us about any problem they have so we can resolve it amicably. This is preferred prior to pursuing any legal actions.

We may update these Terms from time to time. Any changes will be published on LineUp with a new “Last Updated” date. Any significant changes will be communicated to you in a preferred way, such as push notifications, to ensure you are aware of any amendments that influence the terms you previously agreed to. Where applicable, we will (re)ask for your consent separately.

Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.